As the world continues to navigate the changes that we are personally and professionally facing due to the novel coronavirus pandemic, many healthcare leaders are looking for wisdom on how to lead their businesses and support their patients and members during these unprecedented and uncertain times.

 

In this recording, Aveus President, Chris LaVictoire Mahai, and Senior Vice President, Deb McMahon, share their perspectives on dealing with immediate circumstances while also looking to the future.  Using customer-centricity and applied empathy they provide ideas that can help healthcare leaders and teams think about and prepare for still-emerging challenges facing the industry in a post-pandemic world.