Category Archives - Strategy

10 Reasons Change Succeeds or Fails: Leader Ability and Willingness to Change

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The eighth factor is the leader’s ability and willingness to change. Organizations that are most effective at driving change understand that awareness, desire and knowledge are not…

10 Reasons Change Succeeds or Fails: Structure and Systems Requirements

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The seventh factor is being willing to make the changes necessary to meet the structure and systems requirements. Organizations that are most effective at driving change understand…

10 Reasons Change Succeeds or Fails: Appropriate Skills and Resources

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored starting with a winning strategy, creating awareness through a compelling case for change and specific change criteria, building desire through a clear performance focus,…

Maureen Spivack

10 Reasons Change Succeeds or Fails: Balanced Decision-Driven and Behavior-Dependent Change

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The fifth factor is balancing decision-driven and behavior-dependent change. Organizations that are most effective at driving change recognize the importance of creating an appropriate balance of decision-driven…

Maureen Spivack

10 Reasons Change Succeeds or Fails: Clear Performance Focus

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored creating awareness through creation of a compelling case for change and specific change criteria, we will now turn to the fourth factor:  creating a…

10 Reasons Change Succeeds or Fails: Specific Change Criteria

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The third is whether you have developed specific change criteria. It is one thing to want change.  It is another to be sufficiently clear about the specifics…

10 Reasons Change Succeeds or Fails: Compelling Case for Change

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The second is whether you have developed a compelling case for change. Organizations that are most effective at driving change recognize the importance of creating a compelling…

10 Reasons Change Succeeds or Fails: Winning Strategy

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The first is whether you have developed a winning strategy. Organizations that are most effective at driving change have a very clear and meaningful strategy (or end…

Maureen Spivack

B2B Customer Strategy: Who Do You Serve and What Are You Solving?

We encounter many business to business clients who have realized “what got them here is not what is going to get them there.”  One of the consistent themes that emerges regardless of industry is that over time, B2B companies often develop a portfolio of customers with different requirements.  As illustrated in the grid below, we…

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Pausing to Move Forward: Sending a Powerful Message

You’ve probably seen the headlines over the last few weeks about how Chipotle closed all locations for a company-wide meeting on food safety. The news articles range from mildly noteworthy to shocked predictions of the certain doom of the restaurant chain. When I heard about Chipotle’s plan, I was reminded of another well-known company that…