Category Archives - Strategy

Demonstrating BOLD Leadership During a Pandemic Transformation

This thing – this COVID-19 – coronavirus – pandemic – has thrown everyone a bit off balance.  In some cases, a lot off balance. Nothing is normal and the guidance has been changing literally day to day. We are witnessing horrific health crises, great acts of heroism, economic chaos, abandoned main streets, and the worry…

Believe in Tomorrow – Earn and Give Trust to Help Others Believe

This is the second in a five-part series about demonstrating BOLD leadership during a pandemic transformation. Each entry in the series focuses on the characteristics of BOLD leadership that can help move organizations from reacting to COVID-19 to proactively anticipating and preparing for the opportunities that lie ahead. At all times, but no greater than…

Staying Open or Closing Down is a Choice – The Changing World Cares Not Which You Choose

This is the third in a five-part series about demonstrating BOLD leadership during a pandemic transformation. Each entry in the series focuses on the characteristics of BOLD leadership that can help move organizations from reacting to COVID-19 to proactively anticipating and preparing for the opportunities that lie ahead. “Those who cannot change their minds cannot…

Learning to Find Answers in the Storm

This is the fourth in a five-part series about demonstrating BOLD leadership during a pandemic transformation. Each entry in the series focuses on the characteristics of BOLD leadership that can help move organizations from reacting to COVID-19 to proactively anticipating and preparing for the opportunities that lie ahead. Amidst the devastation that COVID has inflicted…

Activate Your Answers: Ready, Set, Do!

This is the fifth in a five-part series about demonstrating BOLD leadership during a pandemic transformation. Each entry in the series focuses on the characteristics of BOLD leadership that can help move organizations from reacting to COVID-19 to proactively anticipating and preparing for the opportunities that lie ahead. Among the long list of names and…

Supporting Each Other and Looking Ahead During COVID-19

As the world continues to navigate the changes that we are personally and professionally facing due to the novel coronavirus pandemic, many healthcare leaders are looking for wisdom on how to lead their businesses and support their patients and members during these unprecedented and uncertain times. In this recording, Aveus President, Chris LaVictoire Mahai, and…

Maureen Spivack

Customer Anchored Organizations Win

It seems no matter whom I am talking with in business lately, a key theme is that customer expectations are higher and changing more rapidly than ever before.  And as a result, the difference between winners and losers is becoming more dramatic.  This reality seems to have sped up in the last 24 months within…

Maureen Spivack

Use Human Centered Design to Solve the Right Problems

Back in March I attended a conference where I heard Whitney Mortimer, Partner and Chief Marketing Officer for Ideo, speak on the positive impacts of human centered design.  It resonated with me because here at Aveus we use human centered design (we follow the Stanford d. school model born out of the work of David…

10 Reasons Change Succeeds or Fails: Mobilized and Engaged Pivotal Groups

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The ninth factor is mobilized and engaged pivotal groups. In the previous post, we talked about the importance of senior leaders’ ability and willingness to change.  While…