Product

Can You Be Product and Customer Experience Driven at the Same Time?

Tuesday, December 3, 2013|Categories: Customer Experience, Product|

Are you familiar with the phrase, “the best of both worlds?” I am. In my personal life, I’m constantly tempted to make decisions that combine multiple things I like. For instance, when I’m out to dinner –

Are You a Vitamin or Painkiller?

Thursday, April 18, 2013|Categories: Product, Strategy|

A recent inc.com article, which challenged businesses to determine if their offering is a vitamin or a painkiller, caught my attention. In short: Your product is a vitamin if your product creates a stronger future state over time, and Your product is