In this episode Deborah McMahon, SVP of Aveus talks with Dr. Terry McInnis about how medication management strategies aid in reducing costs and improving health. In a paper she coauthored in 2018, she highlighted that there’s roughly half a trillion dollars in waste that can be attributed to non-optimized drug therapies. Deb and Terry talk about addressing some of the upstream root issues in the patient medication experience and how those can lead to improvements in downstream outcomes.
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In this episode Deborah McMahon, SVP of Aveus talks with Susie Hume, Director of Digital Strategy, Experience and Delivery at Excellus Blue Cross Blue Shield about how she and the team at Excellus Blue Cross Blue Shield are delivering a differentiated customer experience for members and providers.