Blog

Picture an Orchestra Conductor: An Interview with Carrie Whitcher

At my request, colleague (and BOLD leader himself), Matthew Taylor, Vice President of Information Technology at Excellus BlueCross BlueShield introduced me to Carrie Whitcher, Vice President of Health Care Improvement at Excellus BCBS. Within 5 minutes of talking with Carrie, I knew Matthew got it right. Carrie is a BOLD leader! Carrie led our conversation…

BOLD Constrained. BOLD Released.

“They hired me because I’m bold. They are afraid of me because I’m bold.” A recent conversation with an amazing heath care leader started with that quote. It encapsulated what I’ve heard recently in a collection of BOLD interviews. And it brought back a theme I’ve heard over the past several years with many BOLD…

“I think you need to go fly”: An Interview with Ben Carter

Benjamin Carter, Executive Vice President and Chief Financial Officer of Trinity Health, was a speaker at a recent Coalition to Transform Advanced Care (C-TAC) conference that I attended. I was looking forward to meeting him because a colleague, Mary Kay Plona, spoke so highly of him and the influence he had been in her career…

When Only You See the Dead People: An Interview with Matthew Taylor

I first met Matthew Taylor, Vice President of Information Technology at Excellus BlueCross BlueShield, several years back when we were both working for the Catholic Health Initiatives national office of Population Health. It was a new team charged with starting and leading a transformation to a new Population Health model across the CHI enterprise of…

Ferociously Curious: An Interview with Coreen Dicus-Johnson

We were barely into our conversation about BOLD leadership when Coreen Dicus-Johnson, President and CEO of Network Health, headquartered in Menasha, Wisconsin, mentioned that her staff has told her she is “ferociously curious.” Curiosity, along with confidence, empathy and trust are the core characteristics of BOLD leaders who are capable of driving transformative change. When…

Wow. That’s going to work! An Interview with Rick Dow

Any conversation with Rick Dow is a fast drive through seemingly unrelated stories that all come back to some key notions that he has – and that I think he is honestly not aware of until you ask a couple questions. I met Rick many years ago when we served on a nonprofit board together….

Personal Tragedy into Positive Action: An interview with Julie Smith

Dr. Julie M Smith was the co-founder of CLG, Inc., which she describes as “the world’s premiere behavior-based strategy execution firm.” She and her colleagues have reason to claim that position having worked with many in the Fortune 500, at all levels of organizations, all around the world. As we were talking, Julie described the…

Good Balance of Humble and Assertive: An Interview with Tyler Wilson

I met Tyler through a colleague, Tamara Cull, who worked with him at Catholic Health Initiatives (CHI) and saw his quiet boldness in action. When asked why she recommended him as a BOLD candidate, she said, “Tyler and I both worked on the CHI National Population Health team helping our 100 markets across the country…

Can an introvert be a BOLD leader? An Interview with Yvonne Scott

Yvonne Scott is such a natural introvert, her father, upon her college graduation and learning of her interest in applying for an audit position, said to her, “You know, Yvonne, if you’re going to be an auditor, you’re going to have to talk to people!” Thus began her journey to become, as she describes herself,…