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Medication Management Strategies to Improve Health & Reduce Costs

Medication Management Strategies to Improve Health and Reduce Costs

In this episode Deborah McMahon, SVP of Aveus talks with Dr. Terry McInnis about how medication management strategies aid in reducing costs and improving health. In a paper she coauthored in 2018, she highlighted that there’s roughly half a trillion dollars in waste that can be attributed to non-optimized drug therapies. Deb and Terry talk about addressing some of the upstream root issues in the patient medication experience and how those can lead to improvements in downstream outcomes.

Putting Customers at the Center of Digital Healthcare

Putting Customers at the Center of Digital Healthcare

In this episode Deborah McMahon, SVP of Aveus talks with Susie Hume, Director of Digital Strategy, Experience and Delivery at Excellus Blue Cross Blue Shield about how she and the team at Excellus Blue Cross Blue Shield are delivering a differentiated customer experience for members and providers.

Star Ratings and the Need to Improve Consumer Experience

A game-changing revision to CMS rules for Star ratings puts Medicare Advantage plans under extra pressure to deliver an excellent customer experience. At Medecision, our solutions and services help health plans improve the consumer experience and increase engagement. By Medecision There’s a growing emphasis on consumer experience across industries, and healthcare is no exception. In…

Healthcare: Not Just an Employee Benefit Anymore – An Interview with Ellen Kelsay

The title for the Business Group on Health’s annual conference, “From Crisis to Opportunity,” says it all, doesn’t it? If you’re working in any corner of healthcare, if you’re an employer with employees needing healthcare, or if you’re a family seeking healthcare, the pandemic crisis is leading everyone to seek new, better answers. And those…

Prioritizing DE&I Efforts: Learn from crisis to prevent crisis

During the height of the national pain following George Floyd’s death, I came across an article written by Shenequa Golding  titled “Maintaining Professionalism in the Age of Black Death Is… A Lot.” While the article is an opinion piece, it articulated what I struggled to put into words as a Black-biracial woman. It is a…

Leave Your Ego at the Door and Learn: An Interview with Dr. Terri Steinberg

A couple weeks ago, we introduced you to Terri Steinberg, MD, MBA, FACP, FAMIA as Medecision’s new Group Senior Vice President of Analytics and Population Health and Chief Medical Officer.  Today, I’d like to introduce you to Terri Steinberg, BOLD leader. Terri and I had a conversation shortly before she officially joined Medecision, and her…

All on the Line: An Interview with Sarah and Scott Buell

I met Sarah Buell when she and I were paired in a formal mentorship program two plus years ago. She was the finance leader for Buell Consulting. I think it was in our second meeting when I learned that her company was in real financial trouble and looking for options. Her husband, who had been…

COVID-19 Lessons That Can Improve All Patient Experiences

When patients form a positive relationship with their healthcare provider—or when members have a good experience with their health insurance plan—they become more engaged in their care and loyal to an organization. For both healthcare providers and payers, the experience is of the utmost importance. So how can the healthcare industry continue to improve the…