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About Chris LaVictoire Mahai

Chris is the President of Aveus, a division of Medecision. Her career includes more than 25 years in leading, developing, and implementing business and marketplace strategies. Through Aveus, Chris has worked with over 100 organizations from large global enterprises to family-owned businesses and start-ups, non-profits and other service organizations. She has served on the board of several businesses and non-profit organizations, and is an active investor in women-owned and led businesses.

COVID-19 Lessons That Can Improve All Patient Experiences

Categories: COVID-19, Customer Experience, Healthcare|

When patients form a positive relationship with their healthcare provider—or when members have a good experience with their health insurance plan—they become more engaged in their care and loyal to an organization. For both healthcare providers and payers, the experience is of the utmost importance. So how can the healthcare industry continue to improve the patient

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He Had Me at Stigma: An Interview with Gary Mendell

Categories: Bold Leadership, Healthcare, Interview|

I heard Gary Mendell, the Founder and CEO of Shatterproof, speak a few weeks back at Liberation, Medecision’s annual healthcare summit. Gary spoke just after I facilitated a panel about BOLD leadership, the kind required for the transformative change facing the healthcare industry. But I didn’t have a chance to meet him. Probably a good thing;

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Positive conspiracies! (On trust)

Categories: Bold Leadership|

This is the fourth in a series focused on the characteristics that, in combination, allow rare BOLD leaders to accomplish what others struggle to do: drive innovation and transformative change. In other words – they move their organizations forward beyond whatever exists today into exciting opportunities. They do this effectively, bringing others with them, achieving meaningful

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Make my decisions better! (On empathy)

Categories: Bold Leadership|

This is the third in a series focused on the characteristics that, in combination, allow rare BOLD leaders to accomplish what others struggle to do: drive innovation and transformative change. In other words – they move their organizations forward beyond whatever exists today into exciting opportunities. They do this effectively, bringing others with them, achieving meaningful

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Laugh if you want! (On confidence)  

Categories: Bold Leadership|

This is the second in a series focused on the characteristics that, in combination, allow rare BOLD leaders to accomplish what others struggle to do: drive innovation and transformative change. In other words – they move their organizations forward beyond whatever exists today into exciting opportunities. They do this effectively, bringing others with them, achieving meaningful

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Better, more interesting answers are out there! (On curiosity)

Categories: Bold Leadership|

This is the first in a series focused on the characteristics that, in combination, allow rare BOLD leaders to accomplish what others struggle to do: drive innovation and transformative change. In other words – they move their organizations forward beyond whatever exists today into exciting opportunities. They do this effectively, bringing others with them, achieving meaningful

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BOLD Constrained. BOLD Released.

Categories: Bold Leadership, Healthcare, Interview|

“They hired me because I’m bold. They are afraid of me because I’m bold.” A recent conversation with an amazing heath care leader started with that quote. It encapsulated what I’ve heard recently in a collection of BOLD interviews. And it brought back a theme I’ve heard over the past several years with many BOLD leaders.

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Ferociously Curious: An Interview with Coreen Dicus-Johnson

Categories: Bold Leadership, Healthcare, Interview|

We were barely into our conversation about BOLD leadership when Coreen Dicus-Johnson, President and CEO of Network Health, headquartered in Menasha, Wisconsin, mentioned that her staff has told her she is “ferociously curious.” Curiosity, along with confidence, empathy and trust are the core characteristics of BOLD leaders who are capable of driving transformative change. When I

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Newly Released ‘BOLD Leadership’ Book Encourages Businesses to Identify Leaders to Drive Positive Change

Categories: Bold Leadership|

Medecision executive, author, and leadership pro Chris LaVictoire Mahai uncovers the secrets of BOLD leaders and their importance for organizational success DALLAS, TX – September 25, 2018 – Medecision, the leader in population health and care management solutions, announced today the launch of BOLD: Essential Leadership For Transformative Change, a new book by Chris LaVictoire Mahai,

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Can an introvert be a BOLD leader?

Categories: Bold Leadership, Interview|

Yvonne Scott is such a natural introvert, her father, upon her college graduation and learning of her interest in applying for an audit position, said to her, “You know, Yvonne, if you’re going to be an auditor, you’re going to have to talk to people!” Thus began her journey to become, as she describes herself, a

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