Author Archives - Aveus

Picture an Orchestra Conductor: An Interview with Carrie Whitcher

At my request, colleague (and BOLD leader himself), Matthew Taylor, Vice President of Information Technology at Excellus BlueCross BlueShield introduced me to Carrie Whitcher, Vice President of Health Care Improvement at Excellus BCBS. Within 5 minutes of talking with Carrie, I knew Matthew got it right. Carrie is a BOLD leader! Carrie led our conversation…

When Only You See the Dead People: An Interview with Matthew Taylor

I first met Matthew Taylor, Vice President of Information Technology at Excellus BlueCross BlueShield, several years back when we were both working for the Catholic Health Initiatives national office of Population Health. It was a new team charged with starting and leading a transformation to a new Population Health model across the CHI enterprise of…

10 Reasons Change Succeeds or Fails: Mobilized and Engaged Pivotal Groups

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The ninth factor is mobilized and engaged pivotal groups. In the previous post, we talked about the importance of senior leaders’ ability and willingness to change.  While…

10 Reasons Change Succeeds or Fails: Leader Ability and Willingness to Change

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The eighth factor is the leader’s ability and willingness to change. Organizations that are most effective at driving change understand that awareness, desire and knowledge are not…

10 Reasons Change Succeeds or Fails: Structure and Systems Requirements

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The seventh factor is being willing to make the changes necessary to meet the structure and systems requirements. Organizations that are most effective at driving change understand…

10 Reasons Change Succeeds or Fails: Appropriate Skills and Resources

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored starting with a winning strategy, creating awareness through a compelling case for change and specific change criteria, building desire through a clear performance focus,…

Maureen Spivack

10 Reasons Change Succeeds or Fails: Balanced Decision-Driven and Behavior-Dependent Change

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The fifth factor is balancing decision-driven and behavior-dependent change. Organizations that are most effective at driving change recognize the importance of creating an appropriate balance of decision-driven…

Maureen Spivack

10 Reasons Change Succeeds or Fails: Clear Performance Focus

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored creating awareness through creation of a compelling case for change and specific change criteria, we will now turn to the fourth factor:  creating a…