The Bold Leader Blog

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A Tad Bit Uncomfortable: An Interview with Terri Kline

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“If you are truly BOLD, everything you do is a tad bit uncomfortable. You can’t be bold if you’re not courageous and willing to be uncomfortable.” Terri Kline, President and CEO of Health Alliance Plan (HAP), made this observation about halfway through [...]

Embrace the Fog to Find the Best Ideas: An Interview with Kathryn Roberts

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What do a major zoo, a state run sports commission, and a senior housing and services organization have in common? Answer: a bold leader. The same bold leader. What do a Republican governor, a Democratic governor, and an Independent governor have in [...]

Alignment, Not Sameness: An Interview with Mary Brainerd

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Don’t you just love those moments when someone says something so simple, so clear and therefore so brilliant, light bulbs literally go off in your head? I sure do and it happened to me in a recent conversation with Mary Brainerd, CEO [...]

Jodi Prohofsky Interview: Bold Leaders Know When to Improve and When to Disrupt

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I’ve found that bold leaders are drawn to organizations under some kind of negative or positive stress.  Jodi Prohofsky was drawn to a company grappling with both, simultaneously. Jodi’s team, responsible for billions in provider and supplier contracts, is part of a massive effort at WalMart to make healthcare more accessible and affordable. Imagine: the massive machinery of big box retail, the shifting sands of the health care market space, and millions upon millions of us who need better and more affordable options for health care. The negative stress of turning a big ship. The positive stress of new opportunity. […]

Marcee Chmait Interview: Building a Bold Organization

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I recently had the opportunity to interview Marcee Chmait, President of Spendwell Health.  Spendwell Health provides consumer transparency by allowing consumers (currently participants in high deductible health plans through large self-insured employers) to shop for healthcare providers and medical services online, see an actual retail price they will pay in advance of the visit, and have the amount spent applied to their plan deductible. […]

Deborah Gage Interview: What it Takes to Have a Fearless Approach

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A couple of years ago at a national health care conference, I joined a small breakout group discussion and met Deborah Gage, CEO of Medecision, across the table. I don’t remember much about the discussion, but I know we parted, exchanging business cards, with (at least on my part) a clear desire to talk more and know each other better. […]

Dr. David Carmouche Interview: How Bold Leaders Beat the Odds (of Ineffective Change)

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The odds are not in his favor. Dr. David Carmouche has spent his entire career trying to provide world class healthcare for a state with some pretty sick people. […]

How Bold Leaders in Healthcare Are Overcoming Uncertainty

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The healthcare industry is facing tremendous uncertainty. Regulatory changes have resulted from the implementation of the Affordable Care Act. New, individual markets are emerging as a result of the introduction of healthcare exchanges. New payment models are emerging to try to bend the overall cost curve. New care models are being introduced to attempt to integrate care and improve population health. […]

Healthcare Market Research: How Healthcare Makes Daily Operating Decisions

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We had such a strong positive reaction to our previously published research applying ROAR analyses of speed, predictability, flexibility, and leverage to business performance.  We decided to dig deeper within the healthcare industry to examine the choices and behaviors that are driving current performance in the sector.  Enjoy our healthcare market research. […]