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The Bold Leader Blog

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An Employee First Culture Risks Becoming Internally Focused and Externally Irrelevant

By | Tuesday, August 22, 2017|

Which comes first, customer or employee experience?  This may sound like the proverbial “chicken or egg” question.  Both promise greater employee engagement and enhanced financial performance.  Many companies are underperforming on both. In fact, Gallup has found that fully 70% of employees [...]

The Secret to Winning in Today’s Marketplace

By | Tuesday, August 22, 2017|

The Singular Graywolf Press

By | Wednesday, August 2, 2017|

Fiona McCrae, Publisher and Executive Editor at Graywolf Press, along with Jeff Shotts, Executive Editor, received the 2017 Editor’s Award from Poets & Writers. The honor usually goes to an individual, but the committee decided to give the award to Fiona and [...]

Customer Anchored Organizations Win

By | Wednesday, July 12, 2017|

It seems no matter whom I am talking with in business lately, a key theme is that customer expectations are higher and changing more rapidly than ever before.  And as a result, the difference between winners and losers is becoming more dramatic.  [...]

10 Reasons Change Succeeds or Fails: Tight Integration and Alignment of All Initiatives

By | Monday, July 3, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The tenth, and final, factor is tight integration and alignment of all initiatives. In [...]

10 Reasons Change Succeeds or Fails: Mobilized and Engaged Pivotal Groups

By | Friday, June 30, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The ninth factor is mobilized and engaged pivotal groups. In the previous post, we [...]

10 Reasons Change Succeeds or Fails: Leader Ability and Willingness to Change

By | Wednesday, June 21, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The eighth factor is the leader’s ability and willingness to change. Organizations that are [...]

10 Reasons Change Succeeds or Fails: Structure and Systems Requirements

By | Monday, June 19, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The seventh factor is being willing to make the changes necessary to meet the [...]

10 Reasons Change Succeeds or Fails: Appropriate Skills and Resources

By | Wednesday, June 14, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored starting with a winning strategy, creating awareness through a compelling case [...]

Embrace the Fog to Find the Best Ideas: An Interview with Kathryn Roberts

By | Monday, June 12, 2017|

What do a major zoo, a state run sports commission, and a senior housing and services organization have in common? Answer: a bold leader. The same bold leader. What do a Republican governor, a Democratic governor, and an Independent governor have in [...]

10 Reasons Change Succeeds or Fails: Balanced Decision-Driven and Behavior-Dependent Change

By | Thursday, June 8, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The fifth factor is balancing decision-driven and behavior-dependent change. Organizations that are most effective [...]

Use Human Centered Design to Solve the Right Problems

By | Tuesday, June 6, 2017|

Back in March I attended a conference where I heard Whitney Mortimer, Partner and Chief Marketing Officer for Ideo, speak on the positive impacts of human centered design.  It resonated with me because here at Aveus we use human centered design (we [...]

10 Reasons Change Succeeds or Fails: Clear Performance Focus

By | Monday, June 5, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored creating awareness through creation of a compelling case for change and [...]

10 Reasons Change Succeeds or Fails: Specific Change Criteria

By | Thursday, June 1, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The third is whether you have developed specific change criteria. It is one thing [...]

10 Reasons Change Succeeds or Fails: Compelling Case for Change

By | Tuesday, May 23, 2017|

We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The second is whether you have developed a compelling case for change. Organizations that [...]