The Bold Leader Blog

/Duane White
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About Duane White

Duane White has a proven track record of driving positive change in a wide variety of settings, from large Fortune 100 companies to smaller start-ups. He possesses excellent problem solving skills and a unique ability to marry strategy development with superior execution, focusing on the few really critical elements that are the performance drivers

An Employee First Culture Risks Becoming Internally Focused and Externally Irrelevant

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Which comes first, customer or employee experience?  This may sound like the proverbial “chicken or egg” question.  Both promise greater employee engagement and enhanced financial performance.  Many companies are underperforming on both. In fact, Gallup has found that fully 70% of employees [...]

The Secret to Winning in Today’s Marketplace

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10 Reasons Change Succeeds or Fails: Tight Integration and Alignment of All Initiatives

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The tenth, and final, factor is tight integration and alignment of all initiatives. In [...]

10 Reasons Change Succeeds or Fails: Mobilized and Engaged Pivotal Groups

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The ninth factor is mobilized and engaged pivotal groups. In the previous post, we [...]

10 Reasons Change Succeeds or Fails: Leader Ability and Willingness to Change

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The eighth factor is the leader’s ability and willingness to change. Organizations that are [...]

10 Reasons Change Succeeds or Fails: Structure and Systems Requirements

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The seventh factor is being willing to make the changes necessary to meet the [...]

10 Reasons Change Succeeds or Fails: Appropriate Skills and Resources

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored starting with a winning strategy, creating awareness through a compelling case [...]

10 Reasons Change Succeeds or Fails: Balanced Decision-Driven and Behavior-Dependent Change

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The fifth factor is balancing decision-driven and behavior-dependent change. Organizations that are most effective [...]

10 Reasons Change Succeeds or Fails: Clear Performance Focus

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  Having already explored creating awareness through creation of a compelling case for change and [...]

10 Reasons Change Succeeds or Fails: Specific Change Criteria

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The third is whether you have developed specific change criteria. It is one thing [...]

10 Reasons Change Succeeds or Fails: Compelling Case for Change

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The second is whether you have developed a compelling case for change. Organizations that [...]

10 Reasons Change Succeeds or Fails: Winning Strategy

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We have found that there are ten factors that determine the success or failure of any organizational change.  In this series, we will examine each of these factors.  The first is whether you have developed a winning strategy. Organizations that are most [...]

Bold Leader Guide to Customer Experience

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As business leaders, we understand: companies exist only if they meet a set of customer needs. The most successful companies today increasingly understand that how their organization delivers for customers is as important as what it delivers. This orientation has resulted in [...]

Bold Leadership in For-Profit and Nonprofit Work: An Interview with Tim Clark

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I recently had the opportunity to speak with Tim Clark about BOLD LEADERSHIP.  Having had two very different careers, I was interested in learning more about what Tim saw as universal truths about leadership. At CarVal Investors, Tim Clark had grown the [...]

A Bold Leader with a Sense of Urgency: An Interview with Ezra Ernst

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While there is no single profile of a Bold Leader, I’m struck by the number of bold leaders we have interviewed that have a resume of short, intense engagements. Perhaps I look for this profile as it mirrors my own. As I often say, it isn’t easy building a 35 year business career – 3 ½ years at a time. But, when I reflect back on the most impactful organizational transformations that I have been involved with – that change often largely occurred within a fairly condensed time frame (9 months to 18 months). […]