The Bold Leader Blog

/Chris LaVictoire Mahai
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About Chris LaVictoire Mahai

Chris is the President of Aveus, a division of Medecision. Her career includes more than 25 years in leading, developing, and implementing business and marketplace strategies. Through Aveus, Chris has worked with over 100 organizations from large global enterprises to family-owned businesses and start-ups, non-profits and other service organizations. She has served on the board of several businesses and non-profit organizations, and is an active investor in women-owned and led businesses.

Listen to the Customer

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I started my career as a banker during a rapid period of deregulation.  Banks weren’t sure what to do.  Regulators were making up the new rules and literally publishing them every Tuesday when the DIDC (Depository Institutions Deregulatory Committee) would issue the changes for the week. Seriously. […]

Business Growth Strategy: Is Faster Always Better?

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In the AT&T “faster is better” commercial series (click here to watch) the point is simple – faster is better.   And, yes, when it comes to cell phone speed it is. But when it comes to business growth strategies, is faster always better?  […]

3 Common Innovation Mistakes

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Aveus partner Chris LaVictoire Mahai shares 3 common innovation mistakes — and how the intersection of customer experience and performance chains can better set you up to win on Jorge Barba’s blog, Game Changer. […]

Is Your Organization’s Innovation Engine Succeeding or Failing?

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How do you know if your organization’s innovation engine is succeeding or failing? If you can answer yes to the next two questions, you’re probably on the right track. […]

13 Business Book Every Leader Should Read in 2013

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Here is my 2013 collection of 13 books that I believe every business leader would benefit from reading. Enjoy! 1. The Drucker Lectures: Essential Lessons on Management, Society and Economy (2010) by Peter Drucker and Rick Wartzman I’ve read Drucker since I [...]

Steve Milligan Interview

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 This interview was conducted while Steve was the CEO of HGST. He had been at HGST since September of 2007, entering as the CFO. “Being in the hard drive business requires innovation and rapid execution. It is that combination that is interesting and very challenging.” This year after the merger of HGST with Western Digital, Steve became the CEO of Western Digital. […]

John Dunlap Interview

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When you meet John Dunlap, director at the San Diego Zoo, it is clear he is a very organized thinker and action-oriented guy. Zoo staff members say that on any given day you can find John out front at the Zoo, meeting people, engaging with visitors and demonstrating the experience he works so hard to deliver. […]

Beth Sparboe Schnell Interview

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Sparboe Farms: Bob Sparboe started the Sparboe Chick Company after returning from service in the Korean War, distributing day-old chicks to farmers in Central Minnesota. Today, after more than 55 years in the business, Sparboe Farms is the fifth largest egg producer in the country serving retail, wholesale, and food service customers in 26 states. […]

Four Demand Lessons to Drive Better Performance (Business Excellence)

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Recently, Aveus partner Chris LaVictoire Mahai published a guest post on Business Excellence, talking about four demand lessons to driving better performance. […]

Tangible and Intangible Elements Driving Change (Business Excellence)

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Recently, Aveus partner Chris LaVictoire Mahai published a guest post on Business Excellence, about the tangible and intangible elements required for driving change. […]

Richard Davis Interview

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About Richard: “I could have been a pastor as easily as a banker.  I started as a teller, working my way through school.  I became interested in ‘how does it all fit together?’  I’m one of those guys – “just tell me how it works.” Richard is Chairman, President and Chief Executive Officer of U.S. Bancorp. He has served as Chairman since December 2007, as President since October 2004 and as Chief Executive Officer since December 2006. […]

Helen Ng Interview

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Helen Ng and I met at a book discussion with a group of business CEO’s in mid-town Manhattan. As she introduced herself and spoke about her company, Planet Habitat I could see that what she is attempting to do with Planet Habitat is massive and very exciting. When I called Helen for this interview, I had trouble keeping up with her rate of speech and thought. I hung up the phone sure this is a woman who will change the world. Here is a start on our conversation. […]

Jim Notarnicola Interview

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To introduce Jim is difficult because he is not one thing, he is many things.  He is not with one company, he has involvements with several.  Brock Capital where Jim is a Senior Managing Director describes Jim as an “Expert in retail and restaurant marketing and franchise operations.  Former EVP and Chief Marketing Officer, Blockbuster, Inc., 7-Eleven, Inc; Currently President, Nicely Bros. Ice Cream Distribution; and a Partner in J&B Restaurants, Inc. (Red Mango).” […]

A Story About an Idea to Change the World

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At Aveus we have the opportunity to listen to and work with a wide range of clients and prospects talking about operationalizing a decision they’ve already made, addressing the urgent requirements of a changing market, or introducing ideas that will change the world. The following story has elements of all three. […]

4 Bold Leader Lessons About Demand

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Greg’s strategy was really fairly simple: To create a unique perspective by becoming part of the African watering hole. Literally. He sat, submerged in water, daily for eight months, just waiting for the perfect opportunity to capture a picture of those lions taking a drink. […]